iGov

Digital Government Services Platform

Terms of Service

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing or using iGov and its related portals (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

iGov is a digital government services platform that provides citizens with access to various government services, information, and resources through web, mobile, and other digital channels.

3. User Accounts and Registration

  • You must provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • One person or entity may not maintain more than one account

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any portion of the Service
  • Transmit any viruses, malware, or other malicious code
  • Interfere with or disrupt the Service or servers
  • Impersonate any person or entity or misrepresent your affiliation
  • Submit false or misleading information

5. Government Services

Through iGov, you may access various government services. Please note:

  • Each service may have additional terms and conditions
  • Processing times and availability may vary by service
  • Some services may require additional verification or documentation
  • Fees may apply to certain services as determined by relevant government agencies

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our Service.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by the government and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Third-Party Services

Our Service may contain links to third-party services. We are not responsible for the content, privacy policies, or practices of third-party services.

9. Service Availability

We strive to maintain high availability but do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

10. Limitation of Liability

To the fullest extent permitted by law, iGov shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

11. Indemnification

You agree to indemnify and hold harmless iGov and its affiliates from any claims arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service at our discretion, without prior notice, for conduct that violates these Terms or is harmful to other users or the Service.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use constitutes acceptance of the modified Terms.

14. Governing Law

These Terms are governed by and construed in accordance with applicable local laws. Any disputes shall be resolved in the appropriate courts of jurisdiction.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@igov.gov
Phone: +1-800-IGOV-HELP
Address: iGov Legal Department, Government Services Building

This document was last updated on January 1, 2025